Purpose – The paper aims to develop the survey utilized in this research as a data collection tool for the study of organizational responsiveness. Design/methodology/approach – Drawing from the operations and strategic management literature, measurement scales were developed in order to...

The performance of flexible manufacturing systems, (FMS) has been one of the major topics that has attracted the attention of production and operations management (POM) researchers for the last two decades. In this paper we study the relationship between the degree of machine flexibility and the...