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An agency perspective on service triads : linking operational and financial performance
Zhang, Jie J.; Lawrence, Benjamin; Anderosn, Chris K. - In: Journal of operations management 35 (2015), pp. 56-66
Persistent link: https://www.econbiz.de/10011284723
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The moderating role of hotel type on advertising expenditure returns in franchised chains
Hsu, Liwu; Zhang, Jie Jennifer; Lawrence, Benjamin - In: Journal of advertising 49 (2020) 5, pp. 575-591
Persistent link: https://www.econbiz.de/10012424339
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Actor engagement in franchising : a social exchange perspective on CSR performance
Massimino, Brett; Zhang, Jie Jennifer; Lawrence, Benjamin - In: Industrial marketing management : the international … 124 (2025), pp. 40-56
Persistent link: https://www.econbiz.de/10015173279
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Decay and recovery of CSR routines in franchise organizations
Lawrence, Benjamin; Massimino, Brett; Zhang, Jie J. - In: Journal of business ethics : JBE 193 (2024) 3, pp. 589-610
Persistent link: https://www.econbiz.de/10015056497
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Outback Steakhouse in Korea : a commentary
Verma, Rohit - In: Cornell hospitality quarterly : CQ 49 (2008) 1, pp. 79-81
Persistent link: https://www.econbiz.de/10003656386