Cities around the globe face major last mile delivery (LMD) challenges as a result of surging online commerce activity, increased parcel delivery demands, lack of parking capacity, and severe traffic congestion particularly in inner city areas. Although a number of innovative solutions and...

This paper considers speed and reliability, measured by the average and variance of the lead time, to examine the relevance of the latter variable on inventory costs. By using a flexible simulation framework, it is shown that reducing variability does not necessarily reduce costs and might in...