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Examining casino service quali...
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Gambling
Consumer behaviour
50
Konsumentenverhalten
48
Holiday behaviour
29
Urlaubsverhalten
29
Customer satisfaction
28
Kundenzufriedenheit
27
Dienstleistungsqualität
25
Relationship marketing
25
Service quality
25
Beziehungsmarketing
24
Tourism
21
Glücksspiel
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Tourismus
19
China
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Brand image
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Hotel industry
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Hotellerie
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Markenimage
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Arbeitszufriedenheit
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Gastronomie
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Job satisfaction
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Macau
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Restaurant industry
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Social Web
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Social web
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Corporate social responsibility
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Markenführung
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Destination management
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Destinationsmanagement
9
Emotion
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Hotel
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Motivation
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Tourismusmarketing
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Cognition
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Cultural heritage
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English
22
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Wong, IpKin Anthony
21
Prentice, Catherine
5
Liu, Matthew Tingchi
3
Rosenbaum, Mark S.
3
Chu, Rongwei
2
Kim, Woo Gon
2
Li, Jun
2
Brock, James L.
1
Dioko, Leonardo (Don) A. N.
1
Fong, Hoi In Veronica
1
Fong, Veronica Hoi In
1
In Veronica Fong, Hoi
1
Lam, Desmond
1
Li, Xiangping
1
Lin, Zhiwei
1
Liu, Matthew
1
Lo, Ka In Helena
1
Ou, Juanjuan
1
Shi, Guicheng James
1
Tingchi Liu, Matthew
1
Tseng, Ting-hsiang
1
Vong, Fanny
1
Whitfield, Richard
1
Wong, Ipkin Anthony
1
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Yam, C. M. Richard
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International journal of hospitality management
5
International journal of contemporary hospitality management
3
Journal of business research : JBR
3
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
2
Asia Pacific journal of marketing and logistics
1
International Journal of Contemporary Hospitality Management
1
Journal of Services Marketing
1
Journal of travel and tourism marketing
1
Journal of vacation marketing
1
Journal of vacation marketing : an international journal
1
The international journal of human resource management
1
The journal of services marketing
1
Tourism management : research, policies, practice
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ECONIS (ZBW)
20
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Development and validation of the casino service quality scale : CASERV
Wong, IpKin Anthony
;
Fong, Veronica Hoi In
- In:
International journal of hospitality management
31
(
2012
)
1
,
pp. 209-217
Persistent link: https://www.econbiz.de/10009406137
Saved in:
2
Exploring customer equity and the role of service experience in the casino service encounter
Wong, IpKin Anthony
- In:
International journal of hospitality management
32
(
2013
),
pp. 91-101
Persistent link: https://www.econbiz.de/10009717665
Saved in:
3
Beyond hardcore gambling : understanding why mainland Chinese visit casinos in Macau
Wong, IpKin Anthony
;
Rosenbaum, Mark S.
- In:
Journal of hospitality & tourism research : JHTR ; the …
36
(
2012
)
1
,
pp. 32-51
Persistent link: https://www.econbiz.de/10009504065
Saved in:
4
Understanding casino experiential attributes : an application to market positioning
Wong, IpKin Anthony
;
Wu, JiaYi Seven
- In:
International journal of hospitality management
35
(
2013
),
pp. 214-224
Persistent link: https://www.econbiz.de/10010225794
Saved in:
5
Examining the impacts of community and organization embeddedness on self-initiated expatriates : the moderating role of expatriate-dominated private sector
Lo, Ka In Helena
;
Wong, IpKin Anthony
;
Yam, C. M. Richard
; …
- In:
The international journal of human resource management
23
(
2012
)
20
,
pp. 4211-4230
Persistent link: https://www.econbiz.de/10009665090
Saved in:
6
Corporate and social performance links in the gaming industry
Vong, Fanny
;
Wong, IpKin Anthony
- In:
Journal of business research : JBR
66
(
2013
)
9
,
pp. 1674-1681
Persistent link: https://www.econbiz.de/10009756997
Saved in:
7
Do perceived CSR initiatives enhance customer preference and loyalty in casinos?
Liu, Matthew Tingchi
;
Wong, IpKin Anthony
;
Chu, Rongwei
; …
- In:
International journal of contemporary hospitality management
26
(
2014
)
7
,
pp. 1024-1045
Persistent link: https://www.econbiz.de/10010426100
Saved in:
8
Understanding perceived casino service difference among casino players
Wong, IpKin Anthony
;
Fong, Hoi In Veronica
;
Liu, …
- In:
International journal of contemporary hospitality management
24
(
2012
)
5
,
pp. 753-773
Persistent link: https://www.econbiz.de/10009568730
Saved in:
9
Can a socially responsible casino better retain its management staff? : from a internal customer perspective
Liu, Matthew
;
Wong, IpKin Anthony
;
Chu, Rongwei
;
Shi, …
- In:
Asia Pacific journal of marketing and logistics
26
(
2014
)
6
,
pp. 520-539
Persistent link: https://www.econbiz.de/10010495848
Saved in:
10
Understanding the mediated moderating role of customer expectations in the customer satisfaction model : the case of casinos
Wong, IpKin Anthony
;
Dioko, Leonardo (Don) A. N.
- In:
Tourism management : research, policies, practice
36
(
2013
),
pp. 188-199
Persistent link: https://www.econbiz.de/10009736212
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