Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Academic Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"Gambling"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Who stays, who walks, and why...
Similar by person
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Gambling
Consumer behaviour
41
Konsumentenverhalten
41
Beziehungsmarketing
33
Relationship marketing
33
Service quality
32
Dienstleistungsqualität
31
Glücksspiel
27
Customer satisfaction
21
Kundenzufriedenheit
21
Intelligence
17
Intelligenz
17
Artificial intelligence
11
Emotion
11
Künstliche Intelligenz
11
Brand management
10
Markenführung
10
Customer engagement
9
Customer integration
9
Customer loyalty
9
Emotional intelligence
9
Kundenintegration
9
Brand image
8
Casinos
8
Coronavirus
8
Customer retention
8
Gastgewerbe
8
Hospitality industry
8
Kundenbindung
8
Markenimage
8
Arbeitskräfte
7
Arbeitsleistung
7
Bibliometrics
7
Bibliometrie
7
Job performance
7
Workforce
7
Arbeitszufriedenheit
6
Hotel industry
6
Hotellerie
6
Job satisfaction
6
more ...
less ...
Online availability
All
Undetermined
11
Free
1
Type of publication
All
Article
26
Book / Working Paper
1
Type of publication (narrower categories)
All
Article in journal
27
Aufsatz in Zeitschrift
27
Collection of articles of several authors
1
Sammelwerk
1
Language
All
English
27
Author
All
Prentice, Catherine
27
King, Brian
5
Wong, IpKin Anthony
5
Ji, Chunli
3
Moyle, Brent
2
Woodside, Arch G.
2
Zeng, Zhong Lu
2
Cotte, June
1
Dong, Shi Yong
1
He, Wei
1
Lam, Desmond
1
Larsen, Anders
1
Lei, Inman
1
Li, Kefang
1
Liu, Matthew Tingchi
1
Ohtsuka, Keis
1
Ou, Juanjuan
1
Sthapit, Erose
1
Tuguinay, Jovanie
1
Tuguinay, Jovanie A.
1
Vada, Sera
1
Weaven, Scott
1
more ...
less ...
Published in...
All
Journal of business research : JBR
5
Journal of retailing and consumer services
5
International journal of hospitality management
4
International journal of contemporary hospitality management
3
Psychology & marketing
2
Services marketing quarterly
2
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
1
Journal of hospitality marketing & management
1
Journal of vacation marketing
1
Journal of vacation marketing : an international journal
1
The Cornell hospitality quarterly
1
Tourism and hospitality research : the surrey quarterly review
1
more ...
less ...
Source
All
ECONIS (ZBW)
27
Showing
1
-
10
of
27
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Attitudinal and behavioral loyalty amongst casino players in Macau
Prentice, Catherine
- In:
Services marketing quarterly
34
(
2013
)
4
,
pp. 309-321
Persistent link: https://www.econbiz.de/10010208598
Saved in:
2
Service quality perceptions and customer loyalty in casinos
Prentice, Catherine
- In:
International journal of contemporary hospitality management
25
(
2013
)
1
,
pp. 49-64
Persistent link: https://www.econbiz.de/10009722507
Saved in:
3
Linking internal service quality and casino dealer performance
Prentice, Catherine
- In:
Journal of hospitality marketing & management
27
(
2018
)
6
,
pp. 733-753
Persistent link: https://www.econbiz.de/10011920095
Saved in:
4
Leveraging employee emotional intelligence in casino profitability
Prentice, Catherine
- In:
Journal of retailing and consumer services
33
(
2016
),
pp. 127-134
Persistent link: https://www.econbiz.de/10011598711
Saved in:
5
Build trust, they will come : the case of casino high rollers!
Ji, Chunli
;
Prentice, Catherine
;
Sthapit, Erose
;
Lei, Inman
- In:
International journal of contemporary hospitality management
36
(
2024
)
10
,
pp. 3361-3377
Persistent link: https://www.econbiz.de/10015138029
Saved in:
6
Problem gamblers' harsh gaze on casino services
Prentice, Catherine
;
Woodside, Arch G.
- In:
Psychology & marketing
30
(
2013
)
12
,
pp. 1108-1123
Persistent link: https://www.econbiz.de/10010232490
Saved in:
7
A patron, a referral and why in Macau casinos : the case of mainland Chinese gamblers
Zeng, Zhong Lu
;
Prentice, Catherine
- In:
International journal of hospitality management
36
(
2014
),
pp. 167-175
Persistent link: https://www.econbiz.de/10010239298
Saved in:
8
Emotional intelligence and adaptability : service encounters between casino hosts and premium players
Prentice, Catherine
;
King, Brian
- In:
International journal of hospitality management
32
(
2013
),
pp. 287-294
Persistent link: https://www.econbiz.de/10009718334
Saved in:
9
Casino service quality, tiered customer segments, and casino player retention
Prentice, Catherine
;
King, Brian
;
Ohtsuka, Keis
- In:
Services marketing quarterly
33
(
2012
)
4
,
pp. 277-291
Persistent link: https://www.econbiz.de/10009671256
Saved in:
10
Impacts of personality, emotional intelligence and adaptiveness on service performance of casino hosts : a hierarchical approach
Prentice, Catherine
;
King, Brian
- In:
Journal of business research : JBR
66
(
2013
)
9
,
pp. 1637-1643
Persistent link: https://www.econbiz.de/10009757003
Saved in:
1
2
3
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
