We investigate a server's best queue disclosure strategy in a single-server service system with an uncertain quality level (which is assumed to be binary). We consider this problem from the perspective of a Bayesian persuasion game. The server first commits to a possibly mixed strategy stating...

We consider service competition between two platforms, who are assumed to be farsighted, i.e., they consider the chains of reactions following their initial deviation. We first investigate the one-sided competition where the supply-side capacities of two platforms are fixed and then proceed to...

We consider an e-tailer's upstream supplier who wants to encroach into retailing to earn additional revenue. The supplier needs to decide whether or not to enter the retail market by either selling to consumers on an e-tailer's platform by paying commission fees (agency encroachment) or opening...