patients, which is significantly influenced by patients' multifaceted sensitivities to delays and payments, particularly when … patients' potential balking is considered. However, existing literature studying the two-tier healthcare market often … presupposes patients as homogeneous or one-dimensionally heterogeneous, and neglects their balking behavior. In stark contrast …

funder subsidy rate, the primary hospital’s capacity allocation rate, and the funder’s compensation rate) and characterize … subsidy scheme, each patient who chooses the primary hospital receives a subsidy from the funder; whereas, under the capacity … investment scheme, the primary hospital itself receives investment compensation for expanding service capacity. By employing a …

unobservable case: all-appointment, all walk-in, or an allocation that ensures only urgent patients to choose the walk-in option …Problem definition:We consider a clinic with strategic patients who choose between making an appointment, incurring an … indirect wait cost, and walking in, bearing an inconvenience cost and a risk of being rejected. Patients are of two types …