Ehsani, Mohammad; Kozechian, Hashem; Gaviar, Ehsan … - In: International Journal of Academic Research in Business … 4 (2014) 12, pp. 434-444
This study aimed to compare the service quality of public and private clubs in lorestan province using SRERVQAL model. This was a descriptive- survey field study. The population consisted of 310 subjects including the managers and costumers of private and public clubs. The research tool was two...
