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Gastgewerbe
Consumer behaviour
32
Konsumentenverhalten
32
Beziehungsmarketing
27
Relationship marketing
27
Customer satisfaction
22
Kundenzufriedenheit
22
Emotion
17
Gastronomie
16
Restaurant industry
16
Hotel industry
15
Hotellerie
15
Brand management
14
Dienstleistungsqualität
14
Markenführung
14
Service quality
14
Job satisfaction
13
Arbeitszufriedenheit
12
Hospitality industry
10
Tourism employees
9
Tourismusberufe
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USA
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United States
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Tourism industry
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Tourismuswirtschaft
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Arbeitsverhalten
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Brand
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Structural equation model
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Strukturgleichungsmodell
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Tourism marketing
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Tourismusmarketing
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Work behaviour
7
Employee retention
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Leistungsmotivation
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Mitarbeiterbindung
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Work motivation
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Brand image
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Brand loyalty
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Holiday behaviour
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English
10
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Back, Ki-Joon
7
Lee, Minwoo
3
Lim, SangGon
3
Ok, Chihyung
3
Park, Hyekyung
3
LaTour, Kathy
2
Park, Jungkun
2
Bitaab, Mahsa
1
Chon, Kaye
1
DeFranco, Agnes
1
Hao, Fei
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Lu, Lu
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Yang, Yang
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Tourism management : research, policies, practice
4
International journal of contemporary hospitality management
2
The Cornell hospitality quarterly
2
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
1
Journal of travel and tourism marketing
1
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ECONIS (ZBW)
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1
ESG for the hospitality and tourism research : essential demanded research area for all
Back, Ki-Joon
- In:
Tourism management : research, policies, practice
105
(
2024
),
pp. 1-3
Persistent link: https://www.econbiz.de/10015073186
Saved in:
2
A meta-analytic review of antecedents of hospitality and tourism firms' performance : a cross-cultural comparison
Lim, SangGon
;
Ok, Chihyung
- In:
Tourism management : research, policies, practice
86
(
2021
),
pp. 1-12
Persistent link: https://www.econbiz.de/10012595625
Saved in:
3
A meta-analytic investigation of innovation predictors in tourism and hospitality organizations
Lim, SangGon
;
Ok, Chihyung
;
Yang, Yang
- In:
Tourism management : research, policies, practice
105
(
2024
),
pp. 1-16
Persistent link: https://www.econbiz.de/10015073002
Saved in:
4
A meta-analytic review of hospitality and tourism employees' creativity and innovative behavior
Lim, SangGon
;
Ok, Chihyung
;
Lu, Lu
- In:
Tourism management : research, policies, practice
105
(
2024
),
pp. 1-15
Persistent link: https://www.econbiz.de/10015073132
Saved in:
5
A critical review of technology-driven service innovation in hospitality and tourism : current discussions and future research agendas
Park, Hyekyung
;
Lee, Minwoo
;
Back, Ki-Joon
- In:
International journal of contemporary hospitality management
35
(
2023
)
12
,
pp. 4502-4534
Persistent link: https://www.econbiz.de/10014430131
Saved in:
6
Luxury hospitality services : editorial comment
Back, Ki-Joon
;
Park, Jungkun
;
LaTour, Kathy
- In:
The Cornell hospitality quarterly
63
(
2022
)
1
,
pp. 4
Persistent link: https://www.econbiz.de/10012800181
Saved in:
7
Special issue: luxury hospitality services
Back, Ki-Joon
(
ed.
);
Park, Jungkun
(
ed.
);
LaTour, Kathy
(
ed.
)
-
2022
Persistent link: https://www.econbiz.de/10012800218
Saved in:
8
The two sides of hotel green practices in customer experience : an integrated approach of the Kano model and business analytics
Park, Hyekyung
;
Bitaab, Mahsa
;
Lee, Minwoo
;
Back, Ki-Joon
- In:
Journal of travel and tourism marketing
41
(
2024
)
4
,
pp. 659-671
Persistent link: https://www.econbiz.de/10014513687
Saved in:
9
Is hotel technology a double-edged sword on customer experience? : a mixed-method approach using big data
Park, Hyekyung
;
Lee, Minwoo
;
Back, Ki-Joon
;
DeFranco, Agnes
- In:
Journal of hospitality & tourism research : JHTR ; the …
48
(
2024
)
5
,
pp. 881-894
Persistent link: https://www.econbiz.de/10014633779
Saved in:
10
Age-inclusive hospitality and tourism : navigating the metaverse travel with avatar
Hao, Fei
;
Back, Ki-Joon
;
Chon, Kaye
- In:
International journal of contemporary hospitality management
37
(
2025
)
2
,
pp. 482-501
Persistent link: https://www.econbiz.de/10015210196
Saved in:
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