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Gastgewerbe
Consumer behaviour
42
Konsumentenverhalten
41
Customer satisfaction
22
Beziehungsmarketing
21
Kundenzufriedenheit
21
Relationship marketing
21
Dienstleistungsqualität
16
Service quality
16
Social Web
16
Social web
16
Hospitality industry
14
Viral marketing
14
Virales Marketing
14
Internet marketing
12
Online-Marketing
12
Confidence
10
Hotel industry
10
Hotellerie
9
Vertrauen
9
Brand image
8
Gastronomie
8
Hospital
8
Krankenhaus
8
Online retailing
8
Online-Handel
8
Restaurant industry
8
Tourism
8
Information technology
7
Tourism industry
7
Tourismus
7
Tourismuswirtschaft
7
Artificial intelligence
6
Customer integration
6
Emotion
6
Holiday behaviour
6
Kundenintegration
6
Künstliche Intelligenz
6
Markenimage
6
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English
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Bilgihan, Anil
13
Hanks, Lydia
4
Mody, Makarand Amrish
4
Okumus, Fevzi
3
Abbott, JéAnna Lanza
2
Acikgoz, Fulya
2
Bakir, Selim
2
Berbekova, Adiyukh
2
Bujisic, Milos
2
Dogru, Tarik
2
Iskender, Ali
2
Kandampully, Jay
2
Kizildag, Murat
2
Lee, Minwoo
2
Lee, Woojin
2
Line, Nathaniel D.
2
McGinley, Sean
2
Neuhofer, Irem Onder
2
Ozdemir, Ozgur
2
Suess, Courtney
2
Akgunduz, Yilmaz
1
Assaf, A. Georges
1
Cetin, Gurel
1
Chao, Ying
1
Chen, Shuping
1
Choi, Hyeyoon
1
Dalton, Alec
1
De la Mora Velasco, Efren
1
Demirciftci, Tevfik
1
Erkmen, Ezgi
1
Geronasso, Mahala
1
Gomez, Dale
1
Graves, Sue
1
Han, Xiaoyun
1
Huang, Arthur
1
Ivanov, Stanislav
1
Köseoglu, Mehmet Ali
1
Li, Yizhi
1
Line, Nathan Discepoli
1
Line, Nathana
1
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Journal of hospitality and tourism insights
3
International journal of contemporary hospitality management
2
International journal of hospitality management
1
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
1
Journal of hospitality marketing & management
1
Journal of revenue and pricing management
1
The Cornell hospitality quarterly
1
Tourism economics : the business and finance of tourism and recreation
1
Tourism management : research, policies, practice
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ECONIS (ZBW)
13
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1
Impact of COVID-19 on mental health and career anxiety of hospitality and tourism students in the UK
Rahimi, Roya
;
Akgunduz, Yilmaz
;
Bilgihan, Anil
- In:
Journal of hospitality and tourism insights
6
(
2023
)
2
,
pp. 892-911
Persistent link: https://www.econbiz.de/10014363986
Saved in:
2
Generative artificial intelligence in the hospitality and tourism industry : developing a framework for future research
Dogru, Tarik
;
Line, Nathaniel D.
;
Mody, Makarand Amrish
; …
- In:
Journal of hospitality & tourism research : JHTR ; the …
49
(
2025
)
2
,
pp. 235-253
Persistent link: https://www.econbiz.de/10015193190
Saved in:
3
Hospitality marketing research : bridging the practical gap
Bilgihan, Anil
;
Hanks, Lydia
;
Line, Nathan Discepoli
; …
- In:
International journal of contemporary hospitality management
37
(
2025
)
1
,
pp. 316-332
Persistent link: https://www.econbiz.de/10015210175
Saved in:
4
Customer loyalty : a review and future directions with a special focus on the hospitality industry
Kandampully, Jay
;
Zhang, Tingting Christina
;
Bilgihan, Anil
- In:
International journal of contemporary hospitality management
27
(
2015
)
3
,
pp. 379-414
Persistent link: https://www.econbiz.de/10011308466
Saved in:
5
Satisfaction and positive emotions : a comparison of the influence of hotel guests' beliefs and attitudes on their satisfaction and emotions
Sukhu, Anupama
;
Choi, Hyeyoon
;
Bujisic, Milos
; …
- In:
International journal of hospitality management
77
(
2019
),
pp. 51-63
Persistent link: https://www.econbiz.de/10011988431
Saved in:
6
Interdisciplinary research in tourism
Okumus, Fevzi
;
Van Niekerk, Mathilda
;
Köseoglu, Mehmet Ali
- In:
Tourism management : research, policies, practice
69
(
2018
),
pp. 540-549
Persistent link: https://www.econbiz.de/10011903618
Saved in:
7
Coping with RM challenges in hospitality education
Demirciftci, Tevfik
;
Cetin, Gurel
;
Bilgihan, Anil
- In:
Journal of revenue and pricing management
16
(
2017
)
5
,
pp. 499-512
Persistent link: https://www.econbiz.de/10011774542
Saved in:
8
Customer engagement research in hospitality and tourism : a systematic review
Chen, Shuping
;
Han, Xiaoyun
;
Bilgihan, Anil
;
Okumus, Fevzi
- In:
Journal of hospitality marketing & management
30
(
2021
)
7
,
pp. 871-904
Persistent link: https://www.econbiz.de/10012649557
Saved in:
9
Rethinking the role of hospitality in society : the HOST model
Bilgihan, Anil
;
Hanks, Lydia
;
Line, Nathaniel D.
;
Mody, …
-
2024
Persistent link: https://www.econbiz.de/10015135813
Saved in:
10
When artificial intelligence meets the hospitality and tourism industry : an assessment framework to inform theory and management
Huang, Arthur
;
Chao, Ying
;
De la Mora Velasco, Efren
; …
- In:
Journal of hospitality and tourism insights
5
(
2022
)
5
,
pp. 1080-1100
Persistent link: https://www.econbiz.de/10013483372
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