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Employee emotional labour and quitting intentions: moderating effects of gender and age

Walsh, Gianfranco; Bartikowski, Boris - In: European Journal of Marketing 47 (2013) 8, pp. 1213-1237

Purpose – Service employees frequently engage in emotional labour to express emotions to customers that conform with organizational display rules. Previous studies report equivocal findings regarding the relationships among emotional labour, job satisfaction, and quitting intentions. This...

Persistent link: https://www.econbiz.de/10014722935

Employee emotional labour and quitting intentions : moderating effects of gender and age

Walsh, Gianfranco; Bartikowski, Boris - In: European journal of marketing : EJM 47 (2013) 8, pp. 1213-1237

Persistent link: https://www.econbiz.de/10009786593

Financial risk proneness explains the "sex sells" hypothesis in relation to luxury brands

Gierl, Heribert; Bartikowski, Boris; Fastoso, Fernando - In: Marketing : ZFP ; journal of research and management 44 (2022) 3, pp. 60-76

Persistent link: https://www.econbiz.de/10013392050

Effects of nationality, gender, and religiosity on business-related ethicality

Peterson, Robert A.; Albaum, Gerald S.; Merunka, Dwight; … - In: Journal of business ethics : JOBE 96 (2010) 4, pp. 573-587

Persistent link: https://www.econbiz.de/10008698293