Sub-daily personnel planning, which is the focus of our work offers considerable productivity reserves for companies in certain industries, such as logistics, retail and call centres. However, it also creates complex challenges for the planning software. We compare particle swarm optimisation...

The staff scheduling problem in the retail business is considered for which a new mathematical model and new solution methods are introduced. The problem is formalized as a set covering type problem. Columns represent feasible weekly working time patterns of one sales clerk. Rows correspond to...

Effectiveness in the use of the work force is often the crucial advantage in a company's long-term success over its competitors, especially in technology driven and highly competitive branches as the one considered in this article. While employee scheduling and rostering has been the topic of...