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Organizational culture, knowledge management, and patient safety in U.S. hospitals
Stock, Gregory N.; McFadden, Kathleen L.; Gowen, … - In: Quality management journal : QMJ 17 (2010) 2, pp. 7-26
Persistent link: https://www.econbiz.de/10009518573
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Leadership, safety climate, and continuous quality improvement : impact on process quality and patient safety
McFadden, Kathleen L.; Stock, Gregory N.; Gowen, … - In: Health care management review : the journal for health … 40 (2015) 1, pp. 24-34
Persistent link: https://www.econbiz.de/10010484101
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Average surgeon-level volume and hospital performance
Stock, Gregory N.; McDermott, Christopher M.; Anand, Gopesh - In: International journal of production economics 182 (2016), pp. 253-262
Persistent link: https://www.econbiz.de/10011621959
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Improving service operations : linking safety culture to hospital performance
Stock, Gregory N.; McFadden, Kathleen L. - In: Journal of service management 28 (2017) 1, pp. 57-84
Persistent link: https://www.econbiz.de/10011654987