Patient satisfaction is the critical issue for healthcare providers. Health care organizations are working in a competitive environment. In these days hospital needs to enhance the level of satisfaction if they want to remain in the competition with other hospitals. Patient satisfaction is...

This study investigates the impact of three leadership styles; the transactional leadership style, the transformational leadership style and laissez faire on presenteeism among the healthcare professionals in Pakistan. Using a structured close-ended questionnaire, data were obtained from 128...

Main aim of this study is to identify barriers and critical success factors, which are affecting the level of patients’ satisfaction. Previous studies show that the perception of the quality of care and patients’ satisfaction has the associations and there are barriers which are affecting...