Problem definition: In response to the increased use of telehealth to replace traditional office visits with a physician, several US states have recently adopted telehealth pay parity policies. Such policies state that payers must reimburse healthcare providers for telehealth services at the...

In recent years, many urban areas have established healthcare coalitions composed of autonomous (and often competing) hospitals, with the goal of improving emergency preparedness and response. We study the role of such coalitions in the specific context of response to multiple-casualty incidents...

The Emergency Medical Services (EMS) system is designed to handle life-threatening emergencies, but a large and growing number of non-emergency patients are accessing hospital-based healthcare through EMS. A national survey estimated that 17% of ambulance trips to hospital Emergency Departments...