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Electronic word of mouth (eWOM) about medical services gains growing popularity from the part of health care users, accompanied with a high reluctance of health care providers towards existing platforms, fearing unqualified, negative reviews driven by motives of vengeance. Purpose of this...
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Health care providers such as hospitals and primary health care facilities form an integral part of any health system …, we (1) described the financial health of select public and private hospitals in the Philippines, and (2) examined …
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This chapter reviews the literature devoted to studying markets for health care services and health insurance. There has been tremendous growth and progress in this field. A tremendous amount of new research has been done since the publication of the first volume of this Handbook. In addition,...
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quality managers in hospitals that provide specialized cancer care in Germany. In an inductive grounded theory approach, we … develop a conceptual model of the relationship between accreditation and innovation activities. We find that hospitals engaged … in both activities to achieve quality and financial goals. For smaller hospitals, accreditation was a necessary condition …
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