Informal payments are quite common in public services in many – especially developing countries to facilitate access to and quality of services. Health care is one sector where informal payments are often used. Patients give doctors, nurses and hospital staff gifts or money, or offer services...

The introduction of choice in public services, and in health services more specifically, is part of a wider movement to introduce consumerism in health care. In this article, we analyze how citizens perceive the availability of choice of primary care doctors in 22 European countries, and what...

Background Effective health system reform requires support from health care professionals. However, many studies show an increasing discontent among health care professionals toward certain government policies. When professionals resist implementing policies, this may have serious consequences...