The development and use of information and communication technologies (ICTs) in health care institutions has proved to be a course traversed with unexpected risks and challenges. The international experience has more failure stories to tell than stories of successful adoption, and usually the...

The rapidly expanding literature on knowledge in management research, has outlineda number of different knowledge ‘processes’ such as knowledge sharing, knowledgecreation, knowledge exchange and knowledge transfer. A critical issue, oftendiscussed in terms of enabling innovation or...