The increase of the social and economic complexity causes frequent discontinuities and the rapid change of the business environment, triggering intense transformations of the competitive logics and of the capability of forecasting using traditional models. The new competitive reality is...

This book gathers revised papers presented at the 2024 International Symposium of the Business Systems Laboratory, held in Palermo, Italy on January 11–12, 2024. In the last four years, the world has seen dramatic changes in virtually every aspect of global society. We have seen a rapid...