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~subject:"Griechenland"
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Griechenland
Greece
14
Quality management
14
Qualitätsmanagement
13
Firm performance
7
Manufacturing industries
7
Unternehmenserfolg
7
Customer satisfaction
6
Industrie
6
Bibliometrics
5
Bibliometrie
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Food companies
5
ISO 9001
5
Dienstleistungsqualität
4
Kundenzufriedenheit
4
Manufacturing companies
4
Service quality
4
Standardisierung
4
Standardization
4
Systematic literature review
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Total quality management
4
Beziehungsmarketing
3
Company performance
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Corporate culture
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Dienstleistungssektor
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Employee job satisfaction
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Food industry
3
Human Resource Management
3
Innovation management
3
Innovationsmanagement
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KMU
3
Lean Production
3
Lean production
3
Learning organization
3
Lernende Organisation
3
Performance measurement
3
Performance-Messung
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Personalmanagement
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Relationship marketing
3
SME
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Psomas, Evangelos
5
Bouranta, Nancy
4
Antony, Jiju
1
Kafetzopoulos, Dimitrios
1
Koutsothanassi, Eleni
1
Pantouvakis, Angelos
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Panttouvakis, Angelos
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Psomas, Evangelos L.
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Tasiou, Mary
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Vouzas, Fotis
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The TQM journal : the international review of organizational improvement
3
International journal of quality and service sciences
2
International journal of production research
1
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
1
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ECONIS (ZBW)
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Examining the relationships among service features, customer loyalty and switching barriers in the Greek banking sector
Koutsothanassi, Eleni
;
Bouranta, Nancy
;
Psomas, Evangelos
- In:
International journal of quality and service sciences
9
(
2017
)
3/4
,
pp. 425-440
Persistent link: https://www.econbiz.de/10011772150
Saved in:
2
Effects of total quality management in local authorities
Psomas, Evangelos
;
Vouzas, Fotis
;
Bouranta, Nancy
; …
- In:
International journal of quality and service sciences
9
(
2017
)
1
,
pp. 41-66
Persistent link: https://www.econbiz.de/10011650509
Saved in:
3
The underlying factorial structure and significance of the Six Sigma difficulties and critical success factors : the Greek case
Psomas, Evangelos
- In:
The TQM journal : the international review of …
28
(
2016
)
4
,
pp. 530-546
Persistent link: https://www.econbiz.de/10011584515
Saved in:
4
The interrelationship between service features, job satisfaction and customer satisfaction : evidence from the transport sector
Panttouvakis, Angelos
;
Bouranta, Nancy
- In:
The TQM journal : the international review of …
25
(
2013
)
2
,
pp. 186-201
Persistent link: https://www.econbiz.de/10009723914
Saved in:
5
Identifying the critical determinants of TQM and their impact on company performance : evidence from the hotel industry of Greece
Bouranta, Nancy
;
Psomas, Evangelos L.
;
Pantouvakis, Angelos
- In:
The TQM journal : the international review of …
29
(
2017
)
1
,
pp. 147-166
Persistent link: https://www.econbiz.de/10011648883
Saved in:
6
The innovation practices of manufacturing companies in a period of economic turbulence : the Greek case
Psomas, Evangelos
;
Kafetzopoulos, Dimitrios
- In:
Total quality management & business excellence : an …
25
(
2014
)
7
,
pp. 720-733
Persistent link: https://www.econbiz.de/10010393832
Saved in:
7
The effectiveness of the ISO 9001 quality management system and its influential critical factors in Greek manufacturing companies
Psomas, Evangelos
;
Antony, Jiju
- In:
International journal of production research
53
(
2015
)
7
,
pp. 2089-2099
Persistent link: https://www.econbiz.de/10010510143
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