The research programme focuses on Total Quality Management adoption and application. TQM which is established in a number of businesses and industries has more recently been introduced into healthcare. TQM definition and eclectic paradigm has been developed and tested for establishing quality...

Objectives The mini-clinical evaluation exercise (mini-CEX) is widely used in the UK to assess clinical competence, but there is little evidence regarding its implementation in the undergraduate setting. This study aimed to estimate the validity and reliability of the undergraduate mini-CEX and...

The provision of hospital resources, such as beds, operating theatres and nurses, is a matter of considerable public and political concern and has been the subject of widespread debate. The political element of healthcare emphasises the need for objective methods and tools to inform the debate...

Traditionally, credit scoring aimed at distinguishing good payers from bad payers at the time of the application. The timing when customers default is also interesting to investigate since it can provide the bank with the ability to do profit scoring. Analysing when customers default is...

The purpose of this research paper is to identify which types of corporate philanthropy (CP): cause-related marketing (CRM) or sponsorship, create higher moral capital under two conditions: proactive or reactive (following a scandal). Results showed that CP created higher moral capital for a...

A multi-activity DEA model for the joint determination of efficiencies with variable returns to scale is developed in this paper. The model contains an element of complexity that is not present in the previous DEA models for estimating returns to scale. It is found that apparent overall...

To what extent do financial statements of firms reflect changes in the economy? We address this question by using European Union data. European countries have a service, normally under the name of the Central Balance Sheet Office, which is charged with the collection and aggregation of financial...

In using discrete event simulation for planning services in the health sector, epidemiologists and clinicians were closely involved in model design, data collection, analysis, validation and experimentation. For patients with diabetes, loss of sight can be prevented by timely treatment if...

Start-ups are crucial in the modern economy as they provide dynamism and growth. Research on the performance of new ventures increasingly investigates initial resources as determinants of success. Initial resources are said to be important because they imprint the firm at start-up, limit its...

An important objective of data mining is the development of predictive models. Based on a number of observations, a model is constructed that allows the analysts to provide classifications or predictions for new observations. Currently, most research focuses on improving the accuracy or...