Bourne, Mike; Pavlov, Andrey; Franco-Santos, Monica; … - In: International Journal of Operations & Production Management 33 (2013) 11/12, pp. 1599-1622
Purpose – This paper aims to advance the current debates on the effect of performance measurement (PM) in the operations management domain. In order to accomplish that, it investigates the contribution of business PM and human resource management (HRM) practices to business performance....
