This article co-authored with the Agency for Healthcare Research and Quality, examines the distinct and complementary roles practice facilitators and care managers play in redesigning and improving primary care delivery. Practice facilitators coordinate practice quality improvement and redesign...

Drawing on a white paper and brief for the Agency for Healthcare Research & Quality, this article summarizes strategies to help smaller primary care practices transform into medical homes that effectively serve patients with complex needs, particularly the frail elderly and working-age adults...

The Agency for Healthcare Research and Quality (AHRQ) has released a new Evaluation Guide for designing real-world evaluations of interventions such as the patient-centered medical home (PCMH) and other models to improve primary care delivery. Effective primary care can improve health and cost...

A new brief from the Agency for Healthcare Research and Quality describes the importance of quality improvement in primary care and outlines external supports—which can be used alone or in combination—to assist primary care practices in improving quality.