This paper attempts an overview of the literature on issues relating to the electronic provision of health information for the consumer, to provide a context for current work being undertaken by the Internet Studies Research Group (ISRG) examining the impact of various electronic platforms....

City University and the University of Sheffield have been commissioned by the Department of Health to evaluate the use of digital interactive television as a source of health information. The aim of this study was to evaluate access issues related to one of these pilot projects, the Living...

Reports on a qualitative study exploring a highly innovative digital TV pilot service. Focus groups of medical and health information professionals, “condition‐specific” subjects and “general interest” volunteers were recruited to obtain views about the videos generally, in terms of...

Provides a summary of a Department of Health funded research study investigating performance and impact of four pilot digital interactive television services in the consumer health field. These were launched in various locations in the UK in 2001. Text and video, interactive and transactional...

The published literature on consumer health kiosks is assessed to determine the impact of this relatively ‘low‐tech’ technology and to provide a context and stepping‐stone for a Department of Health (DoH) funded study, which is evaluating the impact of more than 70 health kiosks located...

The UK Government see digital interactive television (DiTV) as an effective delivery platform for health information. This study examines use of a one‐way DiTV video‐conferencing facility whereby the public received advice from a nurse visible on their TV. A multi‐method approach was used,...