Cover -- Half Title -- Title Page -- Copyright Page -- Dedication -- Contents -- Preface -- Acknowledgments -- SECTION I: Health and Disease -- Chapter 1: What Is Public Health? -- Characteristics of Public Health -- Public Health versus Clinical Practice -- Public Health Services -- Public...

chapter 1 Introduction to Management -- chapter 2 An Effective Manager -- chapter 3 Time Management -- chapter 4 Conflict Management -- chapter 5 Legal Safety -- chapter 6 Quality Improvement -- chapter 7 Patient Satisfaction -- chapter 8 Mission, Vision, and Values -- chapter 9 Planning --...