Heinz, S.F.; Pitfield, D.E. - In: Journal of Air Transport Management 17 (2011) 2, pp. 101-105
This paper investigates transfer baggage performance when British Airways’ occupancy of Terminal 5 at London Heathrow Airport took place. Operational data on transfer baggage performance are collated from BA performance scorecards and the Gini coefficient is used as a measure of...
