Product recovery management, where firms take products back from customers at the end of their use, has received increasing attention due to the push towards sustainability in operations management. The firm has several options as to what can be done with the returned products, one of which is...

Willingness to pay (WTP) is known to be lower for remanufactured products than for comparable new products. Normative work to date has assumed that a consumer's WTP for a remanufactured product is a fraction, called discount factor, of the consumer's WTP for a corresponding new product, and that...