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Hochschule
Benchmarking
33
Qualitätsmanagement
20
Quality management
16
TQM
16
Performance measurement
12
Total quality management
10
BPR
8
Performance management
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Air transport
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Zairi, Mohamed
3
Ali, Noor Azman
2
Fauziah Mahat
2
Ahmad, Hartini
1
Francis, Arthur
1
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Business process management journal
1
International journal of productivity and quality management : IJPQM
1
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
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ECONIS (ZBW)
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Testing the criticality of HR-TQM factors in the Malaysian higher education context
Ali, Noor Azman
;
Fauziah Mahat
;
Zairi, Mohamed
- In:
Total quality management & business excellence : an …
21
(
2010
)
11/12
,
pp. 1177-1188
Persistent link: https://www.econbiz.de/10008824973
Saved in:
2
Business process reengineering: critical success factors in higher education
Ahmad, Hartini
;
Francis, Arthur
;
Zairi, Mohamed
- In:
Business process management journal
13
(
2007
)
3
,
pp. 451-469
Persistent link: https://www.econbiz.de/10003492346
Saved in:
3
People resistance in TQM implementation : a qualitative study on Malaysian universities
Ali, Noor Azman
;
Zairi, Mohamed
;
Fauziah Mahat
- In:
International journal of productivity and quality …
3
(
2008
)
1
,
pp. 1-11
Persistent link: https://www.econbiz.de/10003629451
Saved in:
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