Narrow search
Showing 1 - 3 of 3
Cover Image
International Students’ Perceptions of Service Quality in the UK Banking Sector : An Exploratory Study
Bond, Christopher - 2011
This study reviews and evaluates international students' perceptions of UK banks. The specific research objectives were to identify international students' expectations and perceptions of service quality from UK banks and to assess the quality GAP or dissonance between these. A total of 297...
Persistent link: https://www.econbiz.de/10013118560
Cover Image
Working with the complexities of transformational change in a society in transition : a South African perspective
Seneque, Megan; Bond, Christopher - In: European business review : EBR ; the official journal … 24 (2012) 5, pp. 425-443
Persistent link: https://www.econbiz.de/10009632859
Cover Image
Exploring organizational identity in the context of transformational change : a South African case study
Bond, Christopher; Seneque, Megan - In: Journal of change management : an international journal 12 (2012) 1, pp. 13-30
Persistent link: https://www.econbiz.de/10009529302