The emergence of technological and social expectancy, intentional actions, and real-time results have higher education institutions rapidly shifting policies, practices, and behaviors to meet the needs of their respective communities (e.g., prospective students, current students, alumni,...

In today’s data-filled society, institutions are abundant with information but lacking in the transformation of information to knowledge and further utilization of knowledge to support actionable change. The focus of the present study was to develop an instrument to gauge institutional...

Accreditation is an important distinction of education quality in the realm of colleges and universities. According to the US Department of Education, the purpose of accreditation is to certify that the education given by institutions meet national standards of quality. Fundamentally,...

The topic of grit has been a highly sought after set of traits as it carries positive correlation with individual performance and in turn, has reflected to have a positive impact organizational outcomes. Recently, grit has emerged in higher education as a non-cognitive factor to drive student...

Leadership has been an increasingly growing topic throughout literature with the mass exodus of the Baby Boomers. These preparation strategies have researchers searching for the best attributes associated with effective leadership outcomes. The following study looks at attributes of two...

The COVID-19 pandemic has made a major impact on higher education and affected students’ livelihoods and attainment of education. To help students during these challenging times the Federal CARES Act was established to provide financial relief and support students in their time of need,...

Data visualization is a graphic representation of data with the intention of easing ease access to information, enhancing data readability, and strengthening information literacy. Over the past decade, data-informed decision-making has become a crucial part of institutional planning in public...

As higher education institutions continue to operationally mature, there is an inherent need to adopt new technology to maintain relevancy and efficiency. To meet the demand and expectation of modern society, information technology (IT) departments have seen rapid growth in higher education....

An unstable climate exists within higher education as there is an anticipated high rate of employee attrition to occur over the next decade with the mass retirement of the Baby-Boomer generation. To be proactive, institutions have developed staffing plans, which provide an arbitrary framework...

The emergence of artificial intelligence has taken a variety of form across industries with a promise of advancement, efficiency, and effectiveness. While chatbots and information scrapers have existed for decades, the advancement of applications such as Chatbot has gain viral attention...