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Hospitality aesthetic labor management : consumers' and prospective employees' perspectives of hospitality brands
Wu, Luorong; King, Ceridwyn A.; Lu, Lu; Guchait, Priyanko - In: International journal of hospitality management 87 (2020), pp. 1-11
Persistent link: https://www.econbiz.de/10012241859
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Improving employee-robot collaboration in hospitality : understanding the zero-sum mindset
Jin, Dan; Lu, Lu; Lee, Wangoo - 2025
Persistent link: https://www.econbiz.de/10015359588
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The hospitable thought that counts : an emerging theory of "AI consciousness" in Genuine hospitality
Lee, Wangoo; Lu, Lu - 2024
Persistent link: https://www.econbiz.de/10015339224
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Social Robot Privacy Concern (SRPC) : rethinking privacy concerns within the hospitality domain
Jia, Shizhen; Chi, Oscar Hengxuan; Lu, Lu - In: International journal of hospitality management 122 (2024), pp. 1-18
Persistent link: https://www.econbiz.de/10015072229