//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Academic Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"Hospital"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Customer creation of service p...
Similar by person
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Hospital
Service quality
19
Dienstleistungsqualität
18
Arbeitsverhalten
14
Customer satisfaction
14
Job satisfaction
14
Work behaviour
14
Arbeitszufriedenheit
13
Gastgewerbe
12
Hospitality industry
12
Krankenhaus
11
Kundenzufriedenheit
11
Service recovery performance
10
Beschwerdemanagement
9
Complaint management
9
Betriebsklima
8
Error management
8
Human Resource Management
8
Organizational behaviour
8
Personalmanagement
8
Relationship marketing
8
Verhalten in Organisationen
8
Work climate
8
Beziehungsmarketing
7
Corporate culture
7
Unternehmenskultur
7
Consumer behaviour
6
Employee retention
6
Human resource management
6
Mitarbeiterbindung
6
Dienstleistungssektor
5
Emotion
5
Führungsstil
5
Gerechtigkeit
5
Hotel industry
5
Hotel, Restaurant, and Institutional Management
5
Hotellerie
5
Justice
5
Knowledge management
5
Konsumentenverhalten
5
more ...
less ...
Online availability
All
Undetermined
10
Type of publication
All
Article
10
Book / Working Paper
1
Type of publication (narrower categories)
All
Article in journal
10
Aufsatz in Zeitschrift
10
Aufsatzsammlung
1
Language
All
English
11
Author
All
Guchait, Priyanko
10
Do The Khoa
3
Gip, Huy
3
Paşamehmetoğlu, Ayşın
2
Wang, Chen-Ya
2
Wang, Xingyu
2
Wen, Xueqi
2
Ann, Saehya
1
Chiang, Cheng-Hsin
1
King, Ceridwyn A.
1
Lu, Lu
1
Madera, Juan M.
1
Molina-Collado, Arturo
1
Namasivayam, Karthik
1
Paşamehmetoğlu, Aysin
1
Peyton, Taylor
1
Ruetzler, Tanya
1
Taylor, Jim
1
Toldi, Nicole
1
Wang, Shuo (Sure)
1
Weng, Wan-Ting
1
Wu, Luorong
1
Xiao, Qijie
1
Yan, Jiaqi
1
Zhang, Stephen X.
1
Zhao, Xinyuan
1
Zhou, Xiaoman
1
more ...
less ...
Published in...
All
International journal of contemporary hospitality management
4
International journal of hospitality management
4
Service business
1
Source
All
ECONIS (ZBW)
11
Showing
1
-
10
of
11
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
How do organizational emotion resources enhance Gen Z person-job fit in hotels? : roles of career adaptability and diversity management
Zhou, Xiaoman
;
Wang, Shuo (Sure)
;
Zhao, Xinyuan
; …
-
2025
Persistent link: https://www.econbiz.de/10015375048
Saved in:
2
21st century leadership research in hospitality management : a state-of-the-art systematic literature review
Guchait, Priyanko
;
Peyton, Taylor
;
Madera, Juan M.
;
Gip, Huy
- In:
International journal of contemporary hospitality management
35
(
2023
)
12
,
pp. 4259-4296
Persistent link: https://www.econbiz.de/10014430109
Saved in:
3
Video interviewing : a potential selection tool for hospitality managers ; a study to understand applicant perspective
Guchait, Priyanko
;
Ruetzler, Tanya
;
Taylor, Jim
;
Toldi, …
- In:
International journal of hospitality management
36
(
2014
),
pp. 90-100
Persistent link: https://www.econbiz.de/10010239327
Saved in:
4
When customers want to become frontline employees : an exploratory study of decision factors and motivation types
Wang, Chen-Ya
;
Guchait, Priyanko
;
Chiang, Cheng-Hsin
; …
- In:
Service business
11
(
2017
)
4
,
pp. 871-900
Persistent link: https://www.econbiz.de/10011915017
Saved in:
5
Hospitality aesthetic labor management : consumers' and prospective employees' perspectives of hospitality brands
Wu, Luorong
;
King, Ceridwyn A.
;
Lu, Lu
;
Guchait, Priyanko
- In:
International journal of hospitality management
87
(
2020
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012241859
Saved in:
6
Hospitality employee's mindfulness and its impact on creativity and customer satisfaction : the moderating role of organizational error tolerance
Wang, Xingyu
;
Wen, Xueqi
;
Paşamehmetoğlu, Ayşın
; …
- In:
International journal of hospitality management
94
(
2021
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012495026
Saved in:
7
Artificial intelligence in hospitality : a transactional stress perspective on the mental health of hospitality workers
Yan, Jiaqi
;
Xiao, Qijie
;
Zhang, Stephen X.
;
Guchait, …
-
2025
Persistent link: https://www.econbiz.de/10015358611
Saved in:
8
Special issue: the past, present, and future of hospitality research
Guchait, Priyanko
(
ed.
);
Ann, Saehya
(
ed.
)
-
2022
Persistent link: https://www.econbiz.de/10013412758
Saved in:
9
Competition or collaboration for human-robot relationship : a critical reflection on future cobotics in hospitality
Do The Khoa
;
Gip, Huy
;
Guchait, Priyanko
;
Wang, Chen-Ya
- In:
International journal of contemporary hospitality management
35
(
2023
)
6
,
pp. 2202-2215
Persistent link: https://www.econbiz.de/10014280948
Saved in:
10
Hospitality employees' affective experience of shame, self-efficacy beliefs and job behaviors : the alleviating role of error tolerance
Wang, Xingyu
;
Guchait, Priyanko
;
Do The Khoa
; …
- In:
International journal of hospitality management
102
(
2022
),
pp. 1-11
Persistent link: https://www.econbiz.de/10013185213
Saved in:
1
2
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->