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Hospital
Quality management
33
Qualitätsmanagement
26
Sweden
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Health care
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Dienstleistungsqualität
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Service quality
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Lieferkette
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Performance-Messung
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Relationship marketing
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quality management
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Betriebliches Bildungsmanagement
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Gremyr, Ida
4
Elg, Mattias
2
Gustavsson, Susanne
2
Hellström, Andreas
2
Kollberg, Beata
2
Bergman, Bo
1
Chakhunashvili, Alexander
1
Colldén, Christian
1
Gideberg, Anette
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Lifvergren, Svante
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Palmber Broryd, Klara
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International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
1
International journal of six sigma and competitive advantage : IJSSCA
1
Journal of health organization and management
1
Operations management research : OMR ; advancing practice through theory
1
The TQM journal : the international review of organizational improvement
1
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
1
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ECONIS (ZBW)
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Lessons from Sweden’s first large-scale implementation of Six Sigma in healthcare
Lifvergren, Svante
;
Gremyr, Ida
;
Hellström, Andreas
; …
- In:
Operations management research : OMR ; advancing …
3
(
2010
)
3/4
,
pp. 117-128
Persistent link: https://www.econbiz.de/10008825574
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2
The medication process : a design for Six Sigma project
Gremyr, Ida
;
Gustavsson, Susanne
;
Gideberg, Anette
- In:
International journal of six sigma and competitive …
7
(
2012
)
1
,
pp. 1-11
Persistent link: https://www.econbiz.de/10009513258
Saved in:
3
A value-based taxonomy of improvement approaches in healthcare
Colldén, Christian
;
Gremyr, Ida
;
Hellström, Andreas
; …
- In:
Journal of health organization and management
31
(
2017
)
4
,
pp. 445-458
Persistent link: https://www.econbiz.de/10011748343
Saved in:
4
Using an adapted approach to the Kano model to identify patient needs from various patient roles
Gustavsson, Susanne
;
Gremyr, Ida
;
Sarenmalm, Elisabeth Kenne
- In:
The TQM journal : the international review of …
28
(
2016
)
1
,
pp. 151-162
Persistent link: https://www.econbiz.de/10011534398
Saved in:
5
Contitions for reporting performance measurement
Elg, Mattias
;
Kollberg, Beata
- In:
Total quality management & business excellence : an …
23
(
2012
)
1
,
pp. 63-77
Persistent link: https://www.econbiz.de/10009509640
Saved in:
6
Performance measurement to drive improvements in healthcare practice
Elg, Mattias
;
Palmber Broryd, Klara
;
Kollberg, Beata
- In:
International journal of operations & production …
33
(
2013
)
11/12
,
pp. 1623-1651
Persistent link: https://www.econbiz.de/10010232703
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