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Hospital
Consumer behaviour
42
Konsumentenverhalten
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Customer satisfaction
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Beziehungsmarketing
21
Kundenzufriedenheit
21
Relationship marketing
21
Dienstleistungsqualität
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Service quality
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Social web
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Online-Marketing
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Confidence
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Hotel industry
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Hotellerie
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Vertrauen
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Brand image
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Customer integration
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Emotion
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Bilgihan, Anil
8
Hanks, Lydia
2
Mody, Makarand Amrish
2
Okumus, Fevzi
2
Ayoun, Baker
1
Bakir, Selim
1
Bujisic, Milos
1
Cetin, Gurel
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Cheng, Xusen
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Demirciftci, Tevfik
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Dogru, Tarik
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Fu, Shixuan
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International journal of contemporary hospitality management
1
International journal of hospitality management
1
Journal of hospitality and tourism insights
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Journal of revenue and pricing management
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The Cornell hospitality quarterly
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Tourism management : research, policies, practice
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1
Hospitality marketing research : bridging the practical gap
Bilgihan, Anil
;
Hanks, Lydia
;
Line, Nathan Discepoli
; …
- In:
International journal of contemporary hospitality management
37
(
2025
)
1
,
pp. 316-332
Persistent link: https://www.econbiz.de/10015210175
Saved in:
2
Interdisciplinary research in tourism
Okumus, Fevzi
;
Van Niekerk, Mathilda
;
Köseoglu, Mehmet Ali
- In:
Tourism management : research, policies, practice
69
(
2018
),
pp. 540-549
Persistent link: https://www.econbiz.de/10011903618
Saved in:
3
Coping with RM challenges in hospitality education
Demirciftci, Tevfik
;
Cetin, Gurel
;
Bilgihan, Anil
- In:
Journal of revenue and pricing management
16
(
2017
)
5
,
pp. 499-512
Persistent link: https://www.econbiz.de/10011774542
Saved in:
4
Designing collaboration process facilitation in hotel management teams to improve collaboration performance
Fu, Shixuan
;
Cheng, Xusen
;
Su, Linlin
;
Bilgihan, Anil
; …
- In:
International journal of hospitality management
88
(
2020
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012293857
Saved in:
5
Rethinking the role of hospitality in society : the HOST model
Bilgihan, Anil
;
Hanks, Lydia
;
Line, Nathaniel D.
;
Mody, …
-
2024
Persistent link: https://www.econbiz.de/10015135813
Saved in:
6
Toward holistic experience-oriented service innovation : co-creating sustainable value with customers and society
Kandampully, Jay
;
Bilgihan, Anil
;
Riel, Allard C. R. van
; …
- In:
The Cornell hospitality quarterly
64
(
2023
)
2
,
pp. 161-183
Persistent link: https://www.econbiz.de/10014253093
Saved in:
7
AI awareness and employee-related outcomes : a systematic review of the hospitality literature and a framework for future research
Bakir, Selim
;
Dogru, Tarik
;
Bilgihan, Anil
;
Ayoun, Baker
-
2025
Persistent link: https://www.econbiz.de/10015340116
Saved in:
8
Emotion and cognition in customer experience : a mixed-method study on loyalty formation in the hospitality sector
Bujisic, Milos
;
Li, Yizhi
;
Bilgihan, Anil
- In:
Journal of hospitality and tourism insights
8
(
2025
)
4
,
pp. 1522-1545
Persistent link: https://www.econbiz.de/10015373095
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