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~subject:"Hotel industry"
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Hotel industry
Beziehungsmarketing
43
Relationship marketing
43
Consumer behaviour
36
Konsumentenverhalten
36
Customer satisfaction
31
Kundenzufriedenheit
30
Einzelhandel
28
Retail trade
28
Spain
23
Spanien
23
Dienstleistungsqualität
20
Service quality
20
Brand image
18
Lieferantenmanagement
18
Markenimage
18
Supplier relationship management
18
Hotellerie
17
Information technology
15
Informationstechnik
15
Innovation
15
Brand management
13
Customer value
13
Kundenwert
13
Markenführung
13
Satisfaction
12
Brand equity
9
Nachhaltige Entwicklung
9
Sustainable development
9
Betriebliche Wertschöpfung
8
Retailing
8
Sustainability
8
Value creation
8
Confidence
7
Loyalty
7
Marketing management
7
Marketingmanagement
7
Motivation
7
Vertrauen
7
Viral marketing
7
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English
17
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Gil Saura, Irene
17
Šerić, Maja
6
Moliner-Velázquez, Beatriz
5
Ruiz-Molina, María-Eugenia
3
Berenguer Contrí, Gloria
2
Bordian, Mariia
2
Fuentes-Blasco, Maria
2
Mollá Descals, Alejandro
2
Fuentes-Blasco, María
1
Gallarza, Martina
1
Gallarza, Martina G.
1
Marín, Antonio
1
Mikulić, Josip
1
Moise, Mihaela Simona
1
Ozretić-Došen, Đurđana
1
Praničević, Daniela Garbin
1
Ruiz Molina, María Eugenia
1
Ruiz-Molina, Maria-Eugenia
1
Santos Arteaga, Francisco Javier
1
Servera-Francés, David
1
Šeric, Maja
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Service business
3
Economic research
2
Journal of hospitality marketing & management
2
Big data and innovation in tourism, travel, and hospitality : managerial approaches, techniques, and applications
1
International journal of contemporary hospitality management
1
International journal of sustainable economy
1
Journal of East European management studies : JEEMS
1
Journal of hospitality and tourism insights
1
Journal of marketing analytics : JMA
1
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
1
Journal of service theory and practice : JSTP
1
Journal of vacation marketing : an international journal
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ECONIS (ZBW)
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Segmenting customers according to online word-of-mouth about hotels
Moliner-Velázquez, Beatriz
;
Fuentes-Blasco, Maria
;
Gil …
- In:
Service business
15
(
2021
)
1
,
pp. 103-130
Persistent link: https://www.econbiz.de/10012489181
Saved in:
2
Antecedents of online word-of-mouth reviews on hotels
Moliner-Velázquez, Beatriz
;
Fuentes-Blasco, Maria
;
Gil …
- In:
Journal of hospitality and tourism insights
5
(
2022
)
2
,
pp. 377-393
Persistent link: https://www.econbiz.de/10013189280
Saved in:
3
Does technology make a difference? : evidence from Spanish hotels
Ruiz-Molina, Maria-Eugenia
;
Gil Saura, Irene
; …
- In:
Service business
5
(
2011
)
1
,
pp. 1-12
Persistent link: https://www.econbiz.de/10009535283
Saved in:
4
Information and communication technologies in rural hotels
Ruiz-Molina, María-Eugenia
;
Gil Saura, Irene
; …
- In:
International journal of sustainable economy
2
(
2010
)
1
,
pp. 1-15
Persistent link: https://www.econbiz.de/10003959075
Saved in:
5
Motivations and attitudes towards consulting eWOM when booking accommodation
Moliner-Velázquez, Beatriz
;
Fuentes-Blasco, María
; …
- In:
Service business
17
(
2023
)
2
,
pp. 557-578
Persistent link: https://www.econbiz.de/10014333837
Saved in:
6
The importance of green practices for hotel guests: does gender matter?
Moise, Mihaela Simona
;
Gil Saura, Irene
;
Ruiz Molina, …
- In:
Economic research
34
(
2021
)
1,3
,
pp. 3508-3529
Persistent link: https://www.econbiz.de/10014233534
Saved in:
7
The impact of sustainable marketing communications on consumer responses in the hotel industry
Bordian, Mariia
;
Gil Saura, Irene
;
Šerić, Maja
- In:
Journal of East European management studies : JEEMS
28
(
2023
)
2
,
pp. 347-373
Persistent link: https://www.econbiz.de/10015177228
Saved in:
8
Cocreating value with hotel guests in the "new normal" : the case of Spain
Berenguer Contrí, Gloria
;
Gil Saura, Irene
;
Gallarza, …
-
2024
Persistent link: https://www.econbiz.de/10015159121
Saved in:
9
Boost effect of sustainable practices and relational innovation on value co-creation and brand equity : outcomes of hotel size moderation
Bordian, Mariia
;
Gil Saura, Irene
;
Berenguer Contrí, Gloria
- In:
Journal of marketing analytics : JMA
12
(
2024
)
3
,
pp. 717-733
Persistent link: https://www.econbiz.de/10015138130
Saved in:
10
Loyalty in high-quality hotels of Croatia : from marketing initiatives to customer brand loyalty creation
Šerić, Maja
;
Gil Saura, Irene
;
Mollá Descals, Alejandro
- In:
Journal of relationship marketing : innovations & …
12
(
2013
)
2
,
pp. 114-140
Persistent link: https://www.econbiz.de/10009774824
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