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~subject:"Hotellerie"
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Hotellerie
Consumer behaviour
32
Konsumentenverhalten
32
Beziehungsmarketing
27
Relationship marketing
27
Customer satisfaction
22
Kundenzufriedenheit
22
Emotion
17
Gastronomie
16
Restaurant industry
16
Hotel industry
15
Brand management
14
Dienstleistungsqualität
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Markenführung
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Service quality
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Job satisfaction
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Arbeitszufriedenheit
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Gastgewerbe
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Hospitality industry
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Tourism employees
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Tourismusberufe
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USA
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United States
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Tourism industry
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Tourismuswirtschaft
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Arbeitsverhalten
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Brand
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Structural equation model
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Strukturgleichungsmodell
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Tourism marketing
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Tourismusmarketing
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Work behaviour
7
Employee retention
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Leistungsmotivation
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Mitarbeiterbindung
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Work motivation
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Brand image
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Brand loyalty
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Holiday behaviour
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Ok, Chihyung
7
Back, Ki-Joon
5
Lee, JungHoon
4
Back, Ki-joon
3
Shin, Minjung
3
Baek, Jooa
2
Lee, Jin-soo
2
Lee, Minwoo
2
Park, Hyekyung
2
Bitaab, Mahsa
1
Chan, Eric S. W.
1
Choe, Yeongbae
1
DeFranco, Agnes
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Han, Heesup
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Lee, Choong-Ki
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Lee, Young-Sub
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Lim, SangGon
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Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
4
International journal of hospitality management
3
Journal of hospitality marketing & management
2
Journal of travel and tourism marketing
2
International journal of contemporary hospitality management
1
The Cornell hospitality quarterly
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Tourism management : research, policies, practice
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ECONIS (ZBW)
15
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1
Reducing burnout and enhancing job satisfaction : critical role of hotel employees' emotional intelligence and emotional labor
Lee, JungHoon
;
Ok, Chihyung
- In:
International journal of hospitality management
31
(
2012
)
4
,
pp. 1101-1112
Persistent link: https://www.econbiz.de/10009566991
Saved in:
2
Drivers of work engagement : an examination of core self-evaluations and psychological climate among hotel employees
Lee, JungHoon
;
Ok, Chihyung
- In:
International journal of hospitality management
44
(
2015
),
pp. 84-98
Persistent link: https://www.econbiz.de/10010501233
Saved in:
3
Hotel employee work engagement and its consequences
Lee, JungHoon
;
Ok, Chihyung
- In:
Journal of hospitality marketing & management
25
(
2016
)
1/2
,
pp. 133-166
Persistent link: https://www.econbiz.de/10011453982
Saved in:
4
Examination of factors affecting hotel employees' service orientation : an emotional labor perspective
Lee, JungHoon
;
Ok, Chihyung
- In:
Journal of hospitality & tourism research : JHTR ; the …
39
(
2015
)
4
,
pp. 437-468
Persistent link: https://www.econbiz.de/10011393179
Saved in:
5
The power of design : how does design affect consumers’ online hotel booking?
Baek, Jooa
;
Ok, Chihyung
- In:
International journal of hospitality management
65
(
2017
),
pp. 1-10
Persistent link: https://www.econbiz.de/10011738779
Saved in:
6
Determinants of hotel guests' service experiences : an examination of differences between lifestyle and traditional hotels
Baek, Jooa
;
Choe, Yeongbae
;
Ok, Chihyung
- In:
Journal of hospitality marketing & management
29
(
2020
)
1
,
pp. 88-105
Persistent link: https://www.econbiz.de/10012256119
Saved in:
7
A percentage-off discount versus free surcharge : the impact of promotion type on hotel consumers' responses
Lim, SangGon
;
Ok, Chihyung
- In:
Tourism management : research, policies, practice
91
(
2022
),
pp. 1-13
Persistent link: https://www.econbiz.de/10013271595
Saved in:
8
Examining antecedents and consequences of brand personality in the upper-upscale business hotel segment
Lee, Jin-soo
;
Back, Ki-joon
- In:
Journal of travel and tourism marketing
27
(
2010
)
2
,
pp. 132-145
Persistent link: https://www.econbiz.de/10003970864
Saved in:
9
Relationships among image congruence, consumption emotions, and customer loyalty in the lodging industry
Han, Heesup
;
Back, Ki-joon
- In:
Journal of hospitality & tourism research : JHTR ; the …
32
(
2008
)
4
,
pp. 467-490
Persistent link: https://www.econbiz.de/10003776460
Saved in:
10
Quality of work life and job satisfaction among frontline hotel employees : a self-determination and need satisfaction theory approach
Lee, Jin-soo
;
Back, Ki-joon
;
Chan, Eric S. W.
- In:
International journal of contemporary hospitality management
27
(
2015
)
5
,
pp. 768-789
Persistent link: https://www.econbiz.de/10011405111
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