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Measuring CSR image : three st...
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Hotellerie
Corporate social responsibility
40
Corporate Social Responsibility
35
Consumer behaviour
27
Konsumentenverhalten
25
Firmenimage
19
Corporate reputation
18
Beziehungsmarketing
17
Relationship marketing
17
Kundenzufriedenheit
14
Bank
13
Customer satisfaction
13
Loyalty
11
Stakeholder
11
CSR
9
Customers
9
Satisfaction
9
Reputation
8
CSR image
7
Identification
7
Reporting
7
Spain
7
Spanien
7
CSR perceptions
6
Customer retention
6
Dienstleistungsqualität
6
Gastgewerbe
6
Hospitality industry
6
Kundenbindung
6
Nachhaltige Entwicklung
6
Service quality
6
Stakeholders
6
Sustainable development
6
Brand image
5
Hotel industry
5
Messung
5
Perception
5
Public relations
5
Wahrnehmung
5
Öffentlichkeitsarbeit
5
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English
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Pérez, Andrea
4
Rodríguez del Bosque, Ignacio A.
4
Latif, Khawaja Fawad
1
Martínez García de Leaniz, Patricia
1
Martínez, Patricia
1
Sahibzada, Umar Farooq
1
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International journal of hospitality management
2
Journal of hospitality marketing & management
1
Journal of travel and tourism marketing
1
Knowledge and process management : the journal of corporate transformation ; the official journal of the Institute of Business Process Re-engineering
1
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ECONIS (ZBW)
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Measuring corporate social responsibility in tourism : development and validation of an efficient measurement scale in the hospitality industry
Martínez, Patricia
;
Pérez, Andrea
;
Rodríguez del …
- In:
Journal of travel and tourism marketing
30
(
2013
)
3/4
,
pp. 365-385
Persistent link: https://www.econbiz.de/10009775405
Saved in:
2
Sustainable development and stakeholders : a renew proposal for the implementation and measurement of sustainability in hospitality companies
Pérez, Andrea
;
Rodríguez del Bosque, Ignacio A.
- In:
Knowledge and process management : the journal of …
21
(
2014
)
3
,
pp. 198-205
Persistent link: https://www.econbiz.de/10010417111
Saved in:
3
Sustainable development and stakeholder relations management : exploring sustainability reporting in the hospitality industry from a SD-SRM approach
Pérez, Andrea
;
Rodríguez del Bosque, Ignacio A.
- In:
International journal of hospitality management
42
(
2014
),
pp. 174-187
Persistent link: https://www.econbiz.de/10010410739
Saved in:
4
Exploring the antecedents of hotel customer loyalty : a social identity perspective
Martínez García de Leaniz, Patricia
;
Rodríguez del …
- In:
Journal of hospitality marketing & management
24
(
2015
)
1/2
,
pp. 1-23
Persistent link: https://www.econbiz.de/10010526384
Saved in:
5
Corporate social responsibility (CSR) and customer loyalty in the hotel industry : a cross-country study
Latif, Khawaja Fawad
;
Pérez, Andrea
;
Sahibzada, Umar Farooq
- In:
International journal of hospitality management
89
(
2020
),
pp. 1-13
Persistent link: https://www.econbiz.de/10012293766
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