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Employee motivation and outcomes of developing and maintaining high-quality supervisor-subordinate guanxi in hotel operations
Zhang, Jinhua; Huang, Rong; Huang, Beilei; Xu, Tao; … - In: The Cornell hospitality quarterly 65 (2024) 4, pp. 509-525
Persistent link: https://www.econbiz.de/10015156952
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"They" threaten my work : how AI service robots negatively impact frontline hotel employees through organizational dehumanization
Xu, Tao; Zheng, Yu-Hao; Zhang, Jinhua; Wang, Zixuan - 2025
Persistent link: https://www.econbiz.de/10015376345