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The changing role of employees in service theory and practice : an interdisciplinary view
Bowen, David E. - In: Human resource management review 26 (2016) 1, pp. 4-13
Persistent link: https://www.econbiz.de/10011429245
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An organizational behavior/human resource management perspective on the roles of people in a service organization context : frameworks and themes
Bowen, David E. - In: Journal of service management 35 (2024) 1, pp. 1-21
Persistent link: https://www.econbiz.de/10014456568
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The management of organizational justice
Cropanzano, Russell; Bowen, David E.; Gilliland, Stephen W. - In: Readings in organizational behavior, (pp. 280-298). 2010
Persistent link: https://www.econbiz.de/10003891021
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Linking human resource management and customer outcomes
Bowen, David E.; Pugh, S. Douglas - In: The Routledge companion to strategic human resource …, (pp. 502-518). 2009
Persistent link: https://www.econbiz.de/10003782904
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Understanding HRM - firm performance linkages : the role of the strength" of the HRM system
Bowen, David E.; Ostroff, Cheri - 2007
Persistent link: https://www.econbiz.de/10003590109
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Moving from production to service in human resources management
Bowen, David E.; Greiner, Larry E. - In: Organizational dynamics : a quarterly review of … 15 (1986) 1, pp. 35-53
Persistent link: https://www.econbiz.de/10003499261
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Reflections on the 2014 Decade Award : is there strength in the construct of HR system strength?
Ostroff, Cheri; Bowen, David E. - In: The Academy of Management review : AMR 41 (2016) 2, pp. 196-214
Persistent link: https://www.econbiz.de/10011483295
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Accelerating employee-related scholarship in service management : research streams, propositions, and commentaries
Subramony, Mahesh; Ehrhart, Karen Holcombe; Groth, Markus; … - In: Journal of service management 28 (2017) 5, pp. 837-865
Persistent link: https://www.econbiz.de/10011801801