Jackson, Susan E.; Chuang, Chih-Hsun; Harden, Erika E.; … - In: Research in Personnel and Human Resources Management, …, (pp. 27-70). 2006
Building on the resource-based view of the firm and complex systems theory, we argue that the effective utilization of knowledge-intensive teamwork (KITwork) can be a source of sustained competitive advantage for firms that pursue a variety of strategies and compete in a variety of industries....