Much of the attention paid to Hewlett‐Packard has come, of late, as a result of the $19 billion acquisition of Compaq Computer, a remarkable feat that has fuelled the enthusiasm of Carly Fiorina to set her sights on the mighty IBM. Quentin Hardy says: “Companies that can’t create new...

Robert Heller, author of The Fate of IBM , in discussion with Bruce Lloyd (Head of Strategic and International Management, South Bank University). Heller argues that at the core of IBM′s problem was a gap between its management perceptions, driven by its historic success, and the reality of...

Large-scale strategic change projects in companies may be supported by using alliance networks. This paper shows that IBM’s change from an exploitation strategy towards an exploration strategy required a radically different network strategy as well. By entering into more non-equity alliances,...

Large-scale strategic change projects in companies may be supported by using alliance networks. This paper shows that IBM’s change from an exploitation strategy towards an exploration strategy required a radically different network strategy as well. By entering into more non-equity...

This article investigates the influence of information and communication technology (ICT) on business transformation. First, the general, ICT-driven development lines of globalization and service-orientation are described. Then, an analysis of the IBM Corporation’s transformation over the past...