Purpose – Radio frequency identification (RFId) technology has a great potential to improve process efficiency and effectiveness. However, because of the variety of application areas and achievable benefits, structured assessment models are needed to support managers in the adoption decision....

Purpose This paper explores smart work (SW), a work practice characterized by spatial and temporal flexibility, supported by technological tools, and that provides all employees of an organization with the best working conditions to accomplish their tasks. Specifically, the purpose of this paper...