Quality assurance (QA) has been adopted by the public construction sectors in Asia since the introduction of ISO 9000 quality standards in 1987. The Governments of Singapore and Hong Kong have designed a series of quality infrastructure to promote, develop and improve the quality management...

Quality assurance has generally been accepted by the construction industry since the introduction of ISO 9000 quality standards in 1987. About 40 consulting engineering firms have successfully achieved ISO 9001 certification in Hong Kong from 1994 but the quality assurance processes described in...