Este artículo se ha realizado en el marco de los Proyectos de Investigación titulados ܌os sistemas integrados de gestión (SIG) en las empresas españolasݦ#13; (SEC2006-06682/ECON) financiado por el Ministerio de Educación y Ciencia dentro de la convocatoria de ayuda a proyectos de I+D y...

Purpose – The purpose of this paper is to analyze whether the order or the strategy of management system standards (MSSs) implementation in an organization determines the level of integration of its standardized MSSs. Design/methodology/approach – Groups of organizations that follow...

Purpose – The aim of this study is to compare the diffusion of certifications under two quality management systems (QMSs) in the tourism sector in Spain: the generic ISO 9001 international standard; and the Spanish industry‐specific “Q” standard. Design/methodology/approach – The study...

Purpose – The purpose of this paper is to analyze the application and the level of integration of internal and external audits in organizations that are registered to multiple management system standards. Design/methodology/approach – Using descriptive analyses, this work examines the manner...

Purpose The purpose of this paper is to analyze and compare the existing management system standards in the gastronomy sector. Design/methodology/approach On the basis of secondary data, the most implemented management system standards within this sector are analyzed, namely, the ISO 9001...

Purpose – In recent years, the number of management systems (MSs) has sharply increased. These MSs can be certified with, for example, the quality standard ISO 9001 or the environmental standard ISO 14001 and they can subsequently be integrated into one single, jointly managed system. The main...

Purpose – The purpose of this paper is to analyze the influence of the motivation to adopt International Standards Organization (ISO) 9001 on both the internalization of the standard, namely the active day-to-day use of its main underlying practices, and the benefits obtained from its...