Kopper, Andreas; Westner, Markus; Strahringer, Susanne - In: Information Systems and e-Business Management 18 (2020) 2, pp. 209-257
Shadow IT describes covert/hidden IT systems that are managed by business entities themselves. Additionally, there are also overt forms in practice, so-called Business-managed IT, which share most of the characteristics of Shadow IT. To better understand this phenomenon, we interviewed 29...
