Purpose: The current COVID-19 pandemic has created an extremely dynamic and uncertain environment in which businesses find it very difficult to operate, particularly those in the hospitality industry. It is therefore very important to understand which actions hospitality businesses think the...

Set against the background of uncertainty and crisis generated by COVID-19, policymakers, destination marketers and tourism and hospitality managers are struggling in trying to envision how, and till when, tourist behaviour will be changed and transformed by this pandemic and how tourists will...

Purpose: The COVID-19 global outbreak has delineated a scenario characterized by lockdown measures, travel bans, unemployment, cancelled bookings and limited travel confidence and logistics, thus forcing many tourism destinations and related tourism businesses to cease operations either...