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Knowledge and process management : the journal of corporate transformation ; the official journal of the Institute of Business Process Re-engineering
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Customer knowledge management performance index
Tseng, Shu-Mei
;
Fang, Yu-Yi
- In:
Knowledge and process management : the journal of …
22
(
2015
)
2
,
pp. 68-77
Persistent link: https://www.econbiz.de/10011400891
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