Purpose The study looks at how salesperson’s customer orientation (SCO) mediates the impact of a host of organisational, job-related and personality-related factors on salesperson performance. Previous studies that have considered the impact of customer orientation on performance have often...

A broad overview, from the Indian perspective, of the factors underlying the credit market crisis in the west, the implications of the crisis for the financial sector, lessons learnt from it, the various suggestions made at different fora for pre-empting the recurrence of such events, the Indian...

This paper uses the standard one-sector neoclassical growth model to investigate why China’s consumption has been low and investment high. This paper looks into the role played by the financial sector in the growth process of China and India. [WP No. 224].

RBI has taken several steps to improve the processing of data. Information system will also be enhanced very soon. [Remarks at Reserve Bank of India at the 8th Statistics Day Conference, Mumbai].

How do we, as individuals, approach issues of ethics and values? Are our approaches different in our personal and professional lives? Are issues of ethics different in the financial sector? What are the ethical issues thrown up by the current crisis? Has economics, as an academic discipline,...

Evolution of the financial sector regulation in India, particularly focusing on the elements of the policy framework which have contributed to the broader stability in the financial sector is depicted here. Perspectives on some of the key issues in the current debate on future of financial...

The lecture is about the payment system in India, which is an important element of the financial sector infrastructure. The lecture also shows the evolution and objectives of the Indian payment system – as a public good, various milestones crossed by us in the past few decades, the major...