Purpose – Six Sigma within small and medium‐sized enterprises (SMEs) is rapidly emerging as the new wave of change in Six Sigma. The purpose of this paper is to review the implications of applying Six Sigma methodology over the SMEs, taking a specific case of a bicycle chain manufacturing...

Six Sigma provides the opportunity and discipline to eliminate mistakes, improve morale, and save money (Henderson and Evans, 2000). Doing things right in the first time and keeping them consistently is the only idea behind Six Sigma. Its fundamental objective is to achieve customer satisfaction...