This paper replicates with a unionized, Indian sample, the well‐established finding that managerial evaluations of employee performance are affected by both objective productivity and organizational citizenship behavior. Data from the managers of 104 Indian pharmaceutical sales representatives...

Using a sample of 103 Indian supervisor‐pharmaceutical sales representative dyads, this study hypothesized that procedural justice, distributive justice, perceived organizational support, and communication satisfaction with supervisor would have a stronger positive relationship to...

This case study is a review of knowledge management practices at Tata Consultancy Services – an increasingly global IT consulting firm headquartered in Mumbai – which has enabled it to meet ambitious growth targets over the past 5 years. The case also narrates some of the continuing...